Freight Forwarder, Air & Sea - Cape Town at DSV

Main Purpose of the Role

• Freight Forwarding Imports Shipments. Processing shipments end to end form collection to delivery – excluding customs brokerage

Job Related Requirements

• Grade 12 certificate
• Minimum requirement will be for the individual to have 5 years freight forwarding experience
• Experience in Forwarding and Brokerage or end to end file processing for ocean imports

Electives

• Knowledge of Incoterms
• Knowledge and understanding of sea freight imports
• CW1 system experience
• Good Communication Skills
• Able to work with excel reports – basic to intermediate

Duties and Responsibilities

Imports

• Arrange booking of shipments with overseas office / agent
• Indent monitoring
• Registration of files and capturing of charges in CW1
• Tracking of shipments
• Following up and retrieving shipping documents after sailing from forwarder or carrier
• Following up on carrier invoices and ANF’s
• Arranging customs clearance as well as release from other government organisations where required
• Checking vendor invoices and raising queries as required.
• Delivery planning and status report updates (tracking)
• Communication with both customer and 3d parties
• Processing of invoices
• Sending document packs
• Customer site visits if required
• Completing and updating and milestones in CW1 including file closure
• Ensure all internal and external KPIs are met
• Work overtime as operational requirement