Fraud Specialist - Southern Suburbs (Cape) at Flash Group

RESPONSIBILITIES:

• Training: Provide training and guidance to employees on fraud detection and prevention techniques.
• Fraud Awareness: In addition to Fraud Training, constant fraud awareness is to be communicated to respective Flash employees, whether targeting specific Departments, or sending mailers to the larger audience within the business.
• Reporting: Prepare detailed reports on fraudulent activities, investigations, and risk assessments for management and respective role-players.
• Access Control: Regularly review applicable systems user access, to ensure non-applicable system access or system users is removed, to mitigate potential fraud risk.
• Presentations: Conduct presentations on an ad hoc basis, around fraud prevention and associated topics.
• Collaboration: Work closely with other departments, such as risk, compliance, finance and legal, to coordinate fraud prevention efforts and ensure a unified approach.
• Stay Informed: Keep abreast of industry trends, new fraud schemes, and regulatory changes to adapt strategies and maintain a robust fraud prevention framework.
• Fraud Strategy Implementation: Ensure the Fraud Strategy specific to Fraud Prevention, is incorporated into day-to-day to ensure fraud strategy is achieved.
• Red Teaming: Schedule, prepare, coordinate, and report on quarterly Red Teaming sessions to be held within the Fraud Team.
• Meetings: Attend fraud-related meetings, especially on new products and major product changes.
• Release Controls: Review and approve release controls related to Tech and Development implementation.
• Investigation: Provide support where applicable to Fraud Investigation Specialists, on gathering evidence and documenting findings.
• Fraud Risk Assessment: Provide support on applicable Fraud Risk Assessments, as per request and requirement from Fraud Dispute Resolution Specialist.

MINIMUM REQUIREMENTS:

• 5+ years of experience in fraud and driving fraud detection and mitigation strategies.
• Experience within data intensive industries such as banking or financial services is preferred.
• Certified Fraud Examiner (CFE), Forensic Practitioner (FP)SA Designation or other relevant tertiary qualification.

BEHAVIOURAL SKILLS / ATTRIBUTES:

• Attention to Detail: Highly observant and meticulous in examining data, documents, and processes to identify inconsistencies or anomalies.
• Integrity and Ethics: Unwavering commitment to ethical standards and integrity, crucial for handling sensitive and confidential information responsibly.
• Problem-Solving Skills: Proactive and resourceful in identifying potential fraud risks and developing innovative solutions to mitigate them.
• Effective Communication: Excellent written and verbal communication skills to clearly convey findings, present reports, and collaborate with various stakeholders.
• Discretion and Confidentiality: Ability to manage confidential information with the highest level of discretion and professionalism.
• Proactiveness and Initiative: Self-motivated and proactive in staying updated with the latest fraud prevention techniques, industry trends, and regulatory requirements.
• Collaboration and Teamwork: Strong interpersonal skills to work effectively with colleagues across different departments, fostering a collaborative approach to fraud prevention.
• Adaptability: Flexible and adaptable in responding to evolving fraud schemes and changing regulatory landscapes.
• Critical Thinking: Ability to think critically and independently, making sound judgments even under pressure.
• Presentation Skills: Proficient in presenting complex information clearly and effectively to various audiences, including peers, management, and other stakeholders.