Food & Beverage Team Leader - Phoenix at Hollywoodbets

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Food & Beverage Team Leader at our Phoenix Branch in Durban. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for supporting food and beverage management and team. This include health and safety management, facility, kitchen and stock management. Adhere to departmental and company policies, procedures and reporting. Ensure food and beverage attracks, retains and provide best dining experience.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• 6 months experience within food and beverage industry.

A Bonus To Have:

• Food and beverage experience.
• 1-2 Years leadership experience.
• Relevant Diploma, Degree or NQF 4 Learnership.
• Valid driver’s license.

What You’ll Do For The Branch:

• Ensure internal Food and Beverage processes are followed.
• Ensuring that the Food and Beverage Department is adequately staffed for the shift.
• Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
• Ensuring that the GAAP/POS system is always up and running during operational hours.
• Managing Food and Beverage resources during the shift.
• Observing and evaluating staff and work procedures to ensure quality standards service.
• Submitting stock requisitions to the Storeman to request front of house stock.
• Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
• Ensure order numbers for any department purchase are requested daily.
• Esnure time management system is updated per team member daily.
• Ensuring that all wastages and breakages during shift are disclosed and accounted for.
• Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
• Ensuring cash management processes are followed.
• Ensuring shortages are addressed and recovered.
• Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
• Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
• Ensuring superior customer service and customer experience.
• Ensuring timeous submission of daily, weekly, monthly Food and Beverage reports.
• Conduct a meeting before the shift starts to direct the team and provide them with daily briefing.
• Time management of waitrons/bartenders.
• Working closely with Food and Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains customers.
• Any other ad hoc duties that might be required.

What You’ll Bring To The Team:

• Good communication and Interpersonal skills.
• Excellent planning, organisational and time management skills.
• Strong attention to detail and the ability to show initiative at all times.
• High ethical standards and must be reliable at all times.
• Impressive people management and reporting skills.