Executive Head: CVM Prepaid Base Management at Vodafone Global Enterprise

Role purpose:

• EHOD Prepaid CVM Base Management is responsible for defining and executing the prepaid strategy as it relates to base management, cross-sell, and up-sell. This involves leading and managing a team of up to 5 direct reports and a department of 10 to 15 staff to achieve CVM strategic and commercial objectives.

Your responsibilities will include:

• Define, consolidate, and obtain approval for annual and quarterly Customer Value Management strategy / commercial roadmap
• Input into the Consumer Business Unit and Vodacom strategy / commercial roadmap
• Execute and deliver on the Customer Value Management strategy and commercial roadmap
• Responsible for delivering P&L and key commercial targets for specific consumer segments
• Customer Lifecycle Management throughout all stages of the customer lifecycle – acquisition, x/up/deep-sell of products and services, customer retention and win-back

The ideal candidate for this role will have:
Must have technical / professional qualifications:

• 3-year Degree or National Diploma in mathematics, statistics, engineering, informatics, or other relevant degree essential and
• A minimum of 8-10+ years relevant working experience essential inclusive of:
• 2 years people leadership experience (essential)
• Direct and/or traditional Marketing (essential)
• Telecommunication industry (advantageous)

Core competencies, knowledge and experience:

• Deep understanding of direct marketing applications and principles
• Excellent knowledge of advanced analytics principles in a marketing environment
• Experience working in a commercial role with P&L accountability

Closing date for Applications: 19 June 2023.