Equipment Manager - Centurion at Shoprite Group of Companies

Job Objectives

• Effecient day to day running of the IT equipment department 
• Management of daily incidents raised through IT Service Desk on behalf of users within the campus 
• Ensure all warehouses within the Inland division are performing optimally on all IT equipment based on site specific operational design 
• Responsible for procurement, administration, issuing, collection, repair and maintenance of IT equipment 
• Addressing the common incidents of the IT equipment by implementing upgrades 
• Managing the IT equipment maintenance costs 
• Design operational procedures to enhance Supply Chain operations within the park during changing environments e.g. peak, riots, volumes dips/spikes, pop-up DCs, new site openings etc 
• Collaborate with all functional departments/cross-functional teams within the campus 
• Collaborate with DCs and support personnel within the group to formulate best practices 
• Analyse DC operations performance data to formulate best operating practices 
• Management of downtime on DC operations/machinery 

Management 

• Operational work planning, priority setting and scheduling 
• Operational performance monitoring 
• People and enabling capacity management 
• Manage interfaces with Operations, staffing labour brokers and Buying 
• Resolve escalated operational issues 

Leadership 

• Staffing decisions up to middle management level 
• Develop others - focus on functional skills - identify needs and source solutions 
• Individual performance management 
• Motivate and discipline team 
• Project development, management and implementation 

Qualifications

• TERTIARY QUALIFICATION: 
• Relevant IT qualifications (desirable)

Experience

PREVIOUS EXPERIENCE: 

• Minimum of two years in a similar role 
• Warehouse operations experience 

Knowledge and Skills

The ideal candidate will have knowledge of DC operating procedures and experience on the following systems: 

• INFOR wms 
• KNAPP Sortation (desirable) 
• Cognos BI 
• Voice Console 
• SAP Retail 
• Ms Office (Excel VBA knowledge is desirable) 
• Microsoft Office 365 Platform 
• Microsoft Power BI 
• Helix Remedy System