Energy Aftersales Manager - South Africa at Alfa Laval

About The Job

• In this role, you will be an active member of the Service Energy Division Management team and the Service Community for Middle East and Africa while as well you will represent Alfa Laval South Africa in the Global Service Arena.
• You will contribute to growing After Sales businesses by helping our customers make their processes more energy efficient and sustainable.

You will be responsible to

• Drive “Excellence in Sales” and drive the business with a specific focus on after sales and service, by proactively leading and supporting sales within and/or across the Sales Company.
• Able to use data to drive market gap analysis and devise strategies to improve our market presence, including familiarity creating business cases and plans to drive investment.
• Extremely customer focused and drives a customer first attitude in the team and in the sales company
• Develop and increase the extensive network of business partners, securing a consolidated indirect sales team
• Develop a deep understanding of the industry (or market), including market drivers and competitive landscape within the scope.
• She/He is the owner of Marketing plan for the specific business and to set the pricing strategy.
• Introduce, develop and sell new solutions directly to the customers/market.
• Coordinate big turnaround opportunities and is the contact responsible with central Division /Business units.
• Be able to adapt new ways of thinking to drive connected and digital services portfolio
• Build up organization competencies in product/application.
• Is hands on and able to look at unexplored markets, plan and deliver results based on plans
• Can manage a strong team based across Southeast Africa

Who you are

• Industry experience – Heat exchanger needs across industries
• Exposure to service landscape and understanding of customer expectations
• You bring Digital presence as the way you are doing and developing business
• A caring leader, that looks for developing jobs to take care of many families working in operations
• Business acumen Business/marketing analysis, contracts, pricing, sales & marketing
• Financial acumen – Profit &Loss, balance sheet and cash flow
• Customer relations and negotiating skills, you are the 1st contact person and friend for the Divisional Customers
• Systems / solutions engineering knowledge, technical and costing
• High proficiency in Alfa Laval Core technology (good to have)
• Good communication skills
• Proficiency in excel, word, presentation packages
• Engineering Degree – Chemical, Mechanical and related.
• MBA will be an advantage.
• Strong networking in the involved segment, with customers