Distribution Operations Analyst at S&P Global

Your Role

• As a member of the Distribution Operations team, you will play a critical role in maintaining, improving, and expanding our Data Delivery service. 
• You will work cross-functionally across Data Delivery & Product agile teams to facilitate a market leading customer experience through our onboarding process.

Core responsibilities:

• Providing technical consultancy for API integration
• Creating bespoke file configurations
• Migrating bespoke client configurations from legacy systems to the Data Delivery platform
• Assist in running the Agile process for prioritization, coordination, and planning
• Engaging with clients & stakeholders
• Creating and maintaining documentation and code samples
• Executing the monthly KPI Reporting and generating the operational metrics
• Signal, and write specs for application issues and discuss improvements with the Delivery Product & Development team
• Problem solving & technical troubleshooting
• Drive process optimization and automation

About You

• S&P Global is seeking a Distribution Operations Analyst with programming experience who participates in providing extensive configuration services and support to Delivery customers, working closely together with teams in multiple regions. This hands-on role will require translation of customer requirements into timely and accurate delivery output through files or API integration, for our large customer base.
• The candidate will be responsible for supporting client integrations through RESTful API, creating and supporting a wide range of file configurations servicing financial datasets, complex business logic, formatting, scheduling/triggering, and publishing. The candidate should be comfortable working in a multisystem environment and be able to configure and test file configurations and API code samples through the QA & UAT environments. Requires knowledge and experience with investigating and troubleshooting software issues and working with Agile/Scrum. The candidate will need to be capable of working with different business groups and stakeholders across multiple locations and possess exceptional communication and interpersonal skills.
• The ideal candidate is enthusiastic, proactive and demonstrates a good understanding of IT & development methodologies. The role also requires experience with scripting and data modelling as well as being able to configure operational tooling with predefined variables.
• The position requires affinity with technology and a working knowledge of XML, SQL, Python, Java, JSON, Mongo JS, SPL, MQL, Snowflake & GCP.

Key Requirement:

• Bachelor’s degree
• 2-5 years relevant experience, preferably with a FinTech, Information Technology, Finance or Data background
• Expertise with XML, Python, JSON, SQL, MQL, SPL, Snowflake & GCP
• Excellent data analysis skills
• Excellent understanding of software systems and development of enterprise applications
• Experienced with troubleshooting software issues
• Expertise with AzureDevOps, Salesforce, Splunk, MS Excel & PowerBI
• Working experience with Agile/Scrum
• Expertise in problem solving & analyzing and understanding client needs and translating requirements into solutions. Client interfacing experience is a plus.
• Highly motivated, disciplined, detail-oriented, takes initiative and works well in a team
• Strong time management skills and organized with a continuous improvement mindset
• Clear, structured, and professional in both writing and speech with experience presenting
• Fluent in English