Digital Solutions Manager at Broll

Job Description

• The role is responsible for envisioning, creating and deploying innovative digital and equipment solutions that create value to our end customers and to the Broll Integrated Facilities Management Cluster. This is an exciting and impactful role that lies at the intersection of traditional business processes and new possibilities on the digital side leveraging Artificial intelligence, Internet of Things, Augmented Reality, and other emerging tools.
• The role will involve collaboration with sales, , procurement, marketing and senior management.

Duties and Responsibilities:

• Responsible for product development from concept initiation through commercialization.
• Work cross‐functionally to realize new business opportunities.
• Uses technical experience in managing projects and building systems to determine feasibility, cost, and time required, compatibility with current system and future development applications.
• Setup, initiate, lead & drive projects to enable functions within the digital era.
• Ensure that change management is fully integrated into processes and approach to defining roadmaps and rolling out and supporting digital solutions across the cluster.
• Prepare cost‐benefit analyses for projects and assist business stakeholders in prioritizing projects submitted to clients. Work with stakeholders and project teams to prioritize requirements.
• Research, review, analyze the effectiveness and efficiency of existing requirements‐gathering processes, and develop strategies for enhancing or further leveraging these processes.
• Manage the design, development, and deployment of digital solutions to support the IFM functions of the business.
• Provide compelling Client‐Centric Solutions focusing on client experience, delivering value to the Centre and enabling a truly digital organization.
• Participate in trials and the piloting of new tools; provide appropriate support and expertise in testing procedures and the development of appropriate testing standards, testing and distribution, implementation and reporting; tracking and project planning support;
• Provide support and solutions for the integration of individual systems as well as to ensure a level of interoperability when required;
• Design and maintain a framework which guides all information systems integration and development, and a methodology which provides effective and responsible information management practices; and
• Define and sustain change control procedures which discipline the applications development process, ensuring that adjustments to client requirements are effectively rationalized and, when approved, adequately funded.
• Liaise and engage with other organizations (within and outside government) to exchange best practices and explore alternative approaches on digital solutions;
• Stay abreast of current and evolving best practices and digital technology trends in the market.
• Look for opportunities to leverage technology to achieve business unit objectives.
• Be a partner and enabler ‐ leverage cross‐functional teams & partnerships; provide greater visibility on our projects

Preferred Personality Traits:

•  A life‐long learner who has a demonstrated track record of constantly learning and updating skills
•  Common sense approach to problems
•  Pleasant, outgoing and energetic personality that collaborates easily, but does not shy away from healthy conflict.
•  A strong business focus, ownership and inner self‐drive to solve real‐world impactful problems with innovative digital solutions.
•  Has a bias for action and brings a sense of urgency and ownership to all tasks
•  Strong planning and organization skills, with the ability to manage multiple complex projects and multiple stakeholders

Preferred Requirements:

•  Bachelor’s degree in information technology preferred (but not essential)
•  Previous experience working in Facilities Management preferred
•  Strong communications skills in English across all levels of the organization
•  Strong project management skills
•  Previous management experience essential