Digital Ops/UX Manager - Retail Marketing Head Office at Motus Holdings Limited

Responsibilities

• Plan and execute campaigns and customer journey processes on delivery platforms and automation tools
• Continuous improvement, in collaboration with website development agency, of website layout, with trends, UX and functionality in mind
• Keeping up to date with marketing trends and industry innovations.
• Plan for, administer and process costing related tasks and activities effectively and efficiently.
• Align business intelligence data integration with all website functionality
• Ensure legal & compliance
• Assist in developing performance scorecards and provide daily management information for optimal decision making
• Assist in the development and execution of customer portals, customer experience management.
• Development of digital solutions for all digital marketing elements.
• Enhance website to keep up business requirements
• Continuous updates and maintenance to websites through content management system and suppliers
• Website performance monitoring 
• Website UX 

Qualifications and Experience

Responsibilities

• Manage, in conjunction with agencies, all SEO elements of the website
• Maintain SEO elements in content management system
• Implementation of SEO changes in conjunction with developers
• Compile reports on website performance
• Undertaking ad hoc projects as and when required by management.
• Supplier Management
• Development retainer hour Management 
• Website budget management
• Website Live Chat function management
• Manage work to achieve deadlines and accordance with schedule
• Manage a multitude of tasks concurrently
• Work within a team set-up