Desktop and Mobility Engineer at Acacium Group

Job Description
Unlock your potential:

Do you have experience in desktop support role? Do you enjoy working in a fast-paced environment?

We're looking for a Desktop & Mobility Engineer to join our team in Cape Town. As an experienced member of the team, you will act as an escalation point and provide third line support to both colleagues in our Cape Town office and our UK teams remotely via a ticketing system. In this role you will manage integration, deployment, and migration projects, using platforms including Microsoft Intune to carry out application packaging and configuration. If you're looking for career progression then this is a great time to join as we're growing our Cape Town office!

Acacium Group is a leading healthcare delivery partner. We combine access to workforce, technology and sector expertise to increase the sustainability of the global healthcare system from early-stage clinical research, to acute and palliative care.

Every day you will…

• Use a centralised software deployment method to ensure all users can receive and use the software they need, ensuring that we're using the latest version of software and that it's tested prior to deployment, supporting the project to migrate to a new software deployment toolset
• Use Mobile Device Management (MDM) tools, ensuring all devices connecting to our network are appropriately managemed and kept compliant to security standards, assiting on projects to deploy a new MDM solution 
• Manage and deploy a standardised build to desktops and laptops as well as maintaining builds used on Remote Desktop Services/Virtual Desktops
• Manage and report on the use of all installed Commercial Off The Shelf Software (COTS) on end user devices to ensure we remain compliant to licensing requirements and security

What’s in it for you?

We offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Focus on developing your skills and your career - we give you the tools, guidance and support, helping you to be successful in your career
• Unrivalled career opportunities – that come from being part of a global group made up of healthcare, staffing and life science brands
• Regular events and incentives, both locally and group wide
• Medical aid

To thrive in this role, you must have...

• Expertise in Microsoft Intune, carrying out application packaging and configuration
• Experience providing desktop support within a large organisation
• Experience building and deploying image using MDT/WDS
• Demonstrated experience providing third line support and using a ticketing system