Deep Clean Team Leader - Johannesburg at Servest SA

Minimum Requirements

• Matric (Grade 12) or equivalent 
• 2 - 3 years experience in dealing with customers face to face
• Excellent Customer Care Relations
• Valid driver’s licence and PDP
• Matric and basic computer literacy
• Good interpersonal skills
• Good understanding of company products and service offerings
• Strong communication skills
• Strong administrative skills

Duties & Responsibilities

• Inspection of service teams and vehicles including deep clean equipment and stock.
• Manage the service team to perform their prescribed work daily.
• Ensure that all scheduled services are completed daily.
• Communicate with contact person on site and get tablet signed and debriefed once work is completed.
• The team leader will communicate with the customer if there are any problems on site or breakages which cause the deep cleaning not to be done or not completed.
• Report back to the Operations Controller all customer requirements communicated to you by the customer at customer sites immediately.
• Promptly address customer complaints and requirements if and when required.
• Ensure equipment is in good working order at all times.