Dealer Principal - Isuzu Zambesi at Motus Holdings Limited

The responsibilities of a Dealer Principal include the following tasks:

• To develop strategies to drive dealership revenue, profitability, and market share in the relevant area.
• To achieve and exceed financial targets as per the agreed budget.
• Ensure achievement of profit margins and financial objectives, good cash flow, forecasting, monitoring, and controlled availability of vehicle and parts stock a/p projected demand.
• Build and maintain a professional relationship with vehicle manufacturer/s.
• Optimally manage and control the cross-functional areas in the dealership.
• Formulate and implement dealership practices in compliance with corporate governance and legal requirements, MOTUS policies, and Isuzu and applicable OEM guidelines.
• To manage assets of a dealership optimally (cash control/flow, liquidity, stock, debtors, creditors, etc.).
• Ensure high standards of quality and workmanship are delivered.
• Maintain and increase market penetration.
• To ensure customer acquisition and retention via customer-focused interventions in the dealership.
• To generate enthusiasm and set an appropriate brand example in line with the franchise standards.
• To be informed and up to date regarding competitor intelligence and awareness via proper market analysis.
• Manage stock turnover ratios, stock holding values, and sales to meet company objectives.
• Track the performance to measure and improve operational efficiency for the dealership.
• Facility management, ensuring compliance with OHS requirements, CI rules, and general housekeeping is well maintained at all times.
• Develop and implement people capacity plans in line with delivery, performance objectives, and budget.
• To provide effective leadership and people management in order to attract, develop, and retain high-quality and success-orientated dealer staff (DP's key focus is to act as an effective “manager of managers”).
• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption, and maximise employee productivity.

Qualifications and Experience

Minimum Qualifications and Experience needed:

• Senior Certificate (Grade 12/Matric) is a minimum educational requirement
• A tertiary marketing and/ or sales qualification would be advantageous
• 8+ years relevant motor industry experience, of which at least 3 years dealer operations management experience.
• Exposure to various motor industry business disciplines at the highest level within a retail automotive environment such as business area financial management, sales, marketing, brand management, and Service process and Parts knowledge is necessary.
• Computer literacy – Experience with PowerPoint, Excel, Word, and Dealership in-house systems.
• Knowledge and drive to Social Media interaction
• A valid SA driver’s license is essential
• Sound understanding of finance and financial transactions
• A passion for people and the ability to control and motivate staff (good people skills)
• Multifranchise brand (Hyundai, KIA and Mitsubishi) experience – preferable.
• A passion for vehicles and the industry

Skills and Expertise Required:

• Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite, and rational manner even when under pressure.
• Interpersonal competence; effective at working with people and building relationships.
• Dealership Operations Management
• Financial Management relevant to managing a business.
• Entrepreneurial and commercial thinking.
• Customer Centricity
• Problem-solving and judgement skills
• Deciding and Initiating Action
• Conflict management
• Leadership
• Monitoring and measuring
• Improvement Orientation
• People Management and Development skills
• Persuading and Influence
• Formulating Strategies and Concepts
• Coping with pressures and setbacks
• Analysing