Data Quality Analyst at Old Mutual South Africa

Job Description

• The Data Quality Analyst role is focused on ensuring that appropriate data quality processes are designed and related Data Quality Principles & Data Rules are adhered to for party data (customer). The successful candidate has: 
  •     sound knowledge of Old Mutual product administration systems as well as the business processes, rules and governance related to party data and is responsible for the ongoing measurement and reporting on data quality to the various business units. 
  •     an understanding of relevant Party Data regulatory compliance obligations e.g. PPI, KYC, FICA, Regulatory Reporting such as AML, FATCA etc.
• This role gives strategic and operational input into day to day business queries relating to party data, business and data rules and the potential downstream impacts system process data changes.
• Data Quality Management & Stewardship  

DQM Operational Tasks

• Promote improved (and maintain existing) Data Quality in the Group Client Solution (Old Mutual’s Party Data Master).
• Promote improved (and maintain existing) Data Quality in the Source System/System of Entry, to enable trusted quality data flows into the Party Master /Group Client Solution.
• Proactively evaluate the quality of party data into the party data master and downstream to consumer systems and processes.
• Conduct data quality assessments and provide findings and recommendations.
• Process & Data Problem analysis, to identify the cause and effect of data quality issues.
• Maintain and ensure conformance with DQ Policies, relevant Party Data Business Processes, Standards and Remediation strategies to ensure data quality management, inclusive of data quality principals, data quality rules, Compliance & Regulatory obligations relevant to the Party Data within OM/the Business Unit (Natural Person & Legal Entity).
• Evaluating Business & Data Requirements to ensure ongoing DQM.
• System testing of new and/or enhanced processes to ensure the adherence to agreed business & Party Data rules including related error handing and reporting requirements are met.
• Interprets and analyses data and presents to stakeholders in presentations or reports.
• Coordinates data extractions and input to strategic projects where integrated data sets are required,

DQM Teamwork, Education, Consulting & Collaboration

• Promote education and awareness with the business pertinent to understanding of the data quality management life cycle, including data quality measurement & reporting on completeness & conformance
• Proactive Consultation with Architects, Analysts, and business stakeholders, providing specialist knowledge and inputs pertinent to Party Data Quality Management & Governance.
• Promote collaboration between Data Stewards, DQM specialists, business and IT stakeholders to ensure that appropriate Data Correction and Prevention Strategies can be developed and implemented toward improved Party Data Quality Management (PDQM) across OM.
• Proactively participate in monthly Data Steward Forums
• Ensure escalation of DQ issues to the Data Owners &/or Data Governance Forums as may be required to ensure ongoing DQM.

Management Information & Reporting

• Review Data Quality, Risk and Data Degradation Reports and related issue resolution.
• Review data quality standards, policies and processes, including related error handling processes and remediation strategies, work requests and decision-making processes and make recommendations for improvements and management decision-making.
• Distribute data quality non-conformance reports to the respective business units for remediation.
• Prepare Customer Data Statistical analysis reports.
• Proactively provide input to Remediation Process, to support the achievement of data quality targets.

Skills

• Data Extraction, Data Management, Data Quality, Data Quality Assessments, Data Quality Management, Measurement Reporting