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MondelÄ“z International, Inc. (NASDAQ: MDLZ) is a whole new company reimagined with a single focus in mind: create delicious moments of joy by sharing the world’s favorite brands. Our Brands We make some of the best-known snacks brands around the globe.
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work closely with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.
How you will contribute
You will serve as the point of contact for issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and manage business projects through to completion. You will also provide business consultancy and manage operational processes by ensuring that key performance indicators and performance management targets are met, and by sharing best practices and taking responsibility in the super key user community.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Shared services in a global environment
- Building and maintaining effective partnerships with internal stakeholders and suppliers
- Customer service and effectively leading relationships with demanding customers
- Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills
- Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or “emergency” situations
- Using data to make recommendations and decisions
- Key performance indicators, managerial reporting, forecasting and budgeting
What you need to know about this position:
Business Unit (BU) / Regional Governance
- Input to global strategy and process improvements
- Data related Escalations to region (Issues, Changes, Request for info/guidance)
- Responsibility over Audit and change controls.
- Maintain BU / Regional components of global workflow tools/forms
- Ensure adherence to Industry standards
- Effective Stakeholder relations & communications within the region
Provide Governance Support to Regional and Global Projects
- Stakeholder Management
- Responsible for Business Partner management with all functions/countries/categories and manufacturing plants in the cluster.
- Responsible for alignment with Global/Regional MD
- Responsible for alignment/escalations with 3rd Party Service Providers (back-office)
Team Management & Leadership
- Staffing of operational MD resources, workload monitoring/balancing.
- Staffing of key user roles, and project requirements
- People development and mentorship
- Develop cluster team’s technical capability and business insight to enable BU and DMS transformational agenda
Operation Excellence
- Accountable for BU master data Quality, Performance Management by delivering committed KPIs and fulfilling business requirements.
- Responsible for the updating and rolling out of CI to improving process and tools by collaborating with data governance and transformation teams.
- SOP’s - all in close collaboration with Global/Regional process leads and implementing Testing/training and ensuring quality & process performance.
What extra ingredients will you bring:
- Functional leadership in Master data operation excellence
- BU E2E Master Data process management
- Expert in data quality, Performance management
- BU Data Governance custodian
- Business understanding in CSL, FI, Sales areas and business acum
- Technical agility, Workflow - PEGA, NCLC; Analytics - Power BI, DSP, GCP, Data Lake.
- Stakeholder management and thought leadership.
- Stand-alone and lead infront.
Education / Certifications:
- Min. 5 years’ experience in a master data management role.
- Relevant Bachelor's degree or equivalent.
- English Proficiency mandatory and any applicable local languages.
- SAP Expert Knowledge
- Data Governance certification is an advantage
- GDS, GS1 (Global Data Synchronization) experience
- Experience in Digital Marketing/eCommerce area from a data publicati9on perspective
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