Data Consultant, CRM at Standard Bank Group

JOB DESCRIPTION

• To manage and grow a portfolio of less complex clients and internal relationships across the end to end client engagement value chain within CIB Client Coverage. Act as a trusted advisor, coordinating the origination and execution of client centric solutions ensuring the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards achieving the defined revenue targets.

QUALIFICATIONS
Qualification:

• First Degree in Banking or Commerce

Experience Required: 

• 5-7 years' experience in leading client engagements at senior management and executive level, illustrating business acumen and understanding of corporate and operational strategy and execution.
• 5 - 7 years experience in conducting, collating and reviewing detailed financial and / or valuation analysis and preparing client documentation (presentation books, presentations, memoranda, and other presentation materials) to share insight and create client value. 
•  3-4 years' experience in collaborating with various teams (product and risk) across Standard Bank Group,  to deliver comprehensive client experience.
• 3- 4 years experience in the client service environment, dealing with customer complaints, queries and requests timeously and effectively. Experience in driving cross sell and delivering client and portfolio revenue growth.
• 5-7 years' experience in risk management and fulfilling the role of "first line of defense" Build an understanding of the regulatory environment for a relevant sector in which CIB operate to ensure compliance and mitigate risk. 

ADDITIONAL INFORMATION
Behavioural  Competencies:

• Team Working
• Understanding People
• Client Servicing
• Client Knowledge
• Client Retention

Technical Competencies

• Client Business Case
• Financial Analysis
• Data Analysis
• Business Development
• Producing Output