Data Analyst at Discovery Limited

Key Purpose

The successful candidate will be responsible for Data Extraction and Analysis, and Reporting including lead management.

Areas of responsibility may include but not limited to

• Draw data from systems and do analysis on information retrieved
• Ad hoc reporting on information retrieved and analysed
• Create regular information reports to be presented to management.
• Daily/Weekly/Monthly reporting function
• Loading of leads into Genesys (Dialer)

Personal Attributes And Skills

• Analysis, Judgment and problem solving skills essential
• Planning and organisational skills must be well honed
• Must be able to control own work effort
• Tolerance of Stress
• Must be a Team player
• Strong Communication skills
• Must display tenacity and drive to accomplish tasks
• Must be able to work and manage deadlines
• Ability to Operate in a pressurised environment
• Ability to write SQL Queries & understand SQL Coding

Education And Experience

• Relevant Tertiary qualification
• Stats / Maths / Computer Science Advantage
• BSC Computer Science / IT- Degree Advantage
• Proficient in Excel, SQL, Access and Powerpoint,
• Good knowledge of Avaya and Genesys
• Minimum 3 years work experience in similar role