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Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Job Summary
To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all customers through mentoring, coaching and developing Tellers, Customers Services Clerks and Hosts.
Key Accountabilities
Job Description
Accountability: Leading a team of cash and service, and hosting colleagues
Accountability: Minimise operational losses for the branch by controlling and Managing adherence to policies, procedures and legislation:
Accountability: Provide an efficient service to internal and external customers.
Accountability: Build effective working relations with all Strategic Business Units (SBU) by providing a complete service to customers.
Accountability: Encourage employees to maximise income.
Education
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