Customer Manager - Northern Cape at Epiroc

Main tasks and responsibilities:

• Preparing Proposals for Complex Opportunities Business Development
• Technical Sales
• Ensuring that the Spare part and machines sales process is managed in a professional and profitable manner to support the division
• Identifying staff training requirements and to co-ordinate training activities for all Customer Services staff
• Ensuring that Customer Services staff adhere to work instructions and procedures.
• Weekly and monthly sales analyses for spare parts sold

Educational Requirements:

• A Grade 12 qualification.
• Minimum of Trade Qualification as Millwright or Engineering Supervisor (National Diploma/ Degree in Mechanical or Electrical Engineering Preferred)

Competences, skills and experience:

• Supervisory training
• 5 Years experience in underground or Surface Mining Equipment Maintenance,
• Salesforce experience will be advantageous
• Proven Supervisory skills
• Experience with and knowledge of Epiroc administrative processes
• Good planning and organizational skills
• Good working knowledge of related ERP systems and MS Excel
• Experience in Service Administration and staff supervision
• Valid driver's license

Closing Date: 27 May 2024