Customer Experience Internship - Southern Suburbs (Cape) at HomeChoice Holdings Limited

Description

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

Are you looking to advance your career with an Internship in Customer Services? This exciting opportunity is designed for skill development. If you're a strong innovator, critical thinker, and possess the right attitude for the job, we have an exciting prospect for you to gain practical experience in your field.

What you will love learning

• You love working closely within a team
• You love meeting operational and quality efficiencies
• You love providing exceptional customer experience
• You love understanding the business process to create new analysis that will highlight areas for improvement

What we will love about you

• Strong willingness to learn
• Self-motivated driver of performance who is passionate about data and analysis
• Ability to critically analyses and problem solve
• Passion for excellent customer service

Requirements

What you'll need

• Experience in a call centre or customer care role or environment will be an advantage
• A diploma or degree in a relevant field
• No experience needed
• Competency in MS Office packages, particularly Excel