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Our mission is to continually move forward. If we begin to feel comfortable, we know it’s time to push ahead again. We’ve found ways to do spread goodness through our products, business, and charity work. There are many issues in the word, and we want to help solve them.
The Senior Manager Onboarding is a key strategic and operational leadership role responsible for the development, continuous improvement and delivery of customer service and the strategic development of operational requirements, process and technology, to deliver key service outcomes for customers in the rain contact center environment
Key Responsibilities:
Quality Management
Reporting and Standards
People Management
Attraction & Selection
Retention
Training and Development
Career Pathing and Succession Planning
Behavioural Competencies:
Qualifications:
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