CSI Liaison at Telesure Investment Holdings (TIH)

Job Purpose

• Assist with the implementation of the Group CSI strategy and policy. This includes but not limited to ensuring all CSI related administration function; programme management/ delivery and reporting of the CSI portfolio are managed efficiently. Monitoring and Evaluation of CSI programmes ensuring proper due diligence and governance requirements are completed for all beneficiaries through conducting regular site visits to beneficiaries. Ensure the creation and management of the Employee Volunteer Programme.

Responsibilities

Project Management - CSI |initiatives

• Work within an established project management plan to achieve specific goals. Implement the Group’s CSI strategy and CSI policy in consultation with the Senior Group Transformation Manager. Coordinate and implement all CSI initiatives and provide reports on outcomes for each initiative. Gather learnings and insights for Corporate Social Investment (CSI) programmes. Monitor and measure all flagship CSI initiatives and provide meaningful input into the required governance reports. Monitor and evaluate the implementation of CSI Programmes to ensure excellence in the execution of CSI programmes. Assist in driving a culture of data analysis and data driven decision making across the business and external service providers in terms of social investment management and strategy.

Administration

• Develop and execute the annual CSI calendar in line with the pre-approved initiatives. Prepare and coordinate the collation of meeting packs for CSI Committee meetings to ensure the smooth running of meetings. Conduct pre-evaluation of CSI requests received and ensure that they are compliant to industry regulatory/ legislative requirements and that they align to the Group's CSI policy. Ensure that the administrative requirements are upheld in the implementation of CSI initiatives in order to comply with the annual internal, BBBEE and compliance audits. Ensure that Service Level Agreements (SLA's), Memorandums of understandings (MOU’s) and Contracts are in place for all CSI Implementation Partners and liaise with relevant stakeholders and beneficiaries regarding Section 18 certificate, BBBEE certificate and required letters of acknowledgement.

Stakeholder Management

• Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice. Establish and nurture relationships, with internal and external stakeholders. Work with internal and external partners to ensure that all socio-economic development initiatives are monitored and evaluated accurately and meaningfully, thus demonstrating social impact.

Budget Management

• Track budgets and report variances to more senior colleagues. Administer the CSI budget and funds allocated to approved CSI initiatives, in line with the approved Delegation of Authority and implement appropriate internal controls and measurement systems to ensure that spending is in line with the allocated budget. Keep accurate record of initiatives funded. Ensure that payments are made timeously and in-line with the required governance requirements. Coordinate the sourcing of appropriate and cost effective promotional and branding material regarding CSI initiatives and advise the CSI committee on findings and if necessary to reconsider additional/ reduction of project funding.

Insights and Reporting

• Prepare and coordinate the completion of various data and analytics reports. Identify and interpret complex patterns and trends and translate those insights into actionable recommendations. Prepare management reports on execution plan, give input into the Trustee, Social and Ethics Committee, Quality Assurance and BBBEE reports. Collect and collate information from various stakeholders about sustainability and community development projects i.e. financial information, statistic, photos, and other qualitative and qualitative information.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Education

• Relevant qualification NQF level 6 (Essential); Bachelor's degree (Advantageous)

Experience

• 5 years relevant working experience, especially in the Social Investments Programs space (Essential); Extensive knowledge of CSI strategies (Essential); Knowledge and experience in monitoring and evaluation of CSI initiatives (Essential); Strong Project Management relationship building and networking skills (Essential); Good knowledge of financial and budget principles (Essential); 5 to 10 years in a financial service industry (Advantageous)