Credit Controller - Bedfordview at RCL Foods

Job Description    

• RCL FOODS, is on the hunt for a Credit Controller to join our Group Services team This individual will need to facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met and to manage overdue accounts, reduce the Company’s risk and minimise losses.

Minimum Requirements    

• Matric, Bookkeeping or Finance related Qualification
• Min 5 years FMCG Experience non -negotiable
• Must have worked on Shoprite/Checkers/OK Franchise Account
• Fully acquainted on the Shoprite policy and payment procedure

Duties & Responsibilities    
Credit Control

• Generate and dispatch invoices or PoD’s on time to enable
• Receive remittance advices from customers and allocate
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General
• Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system.
• Prepare General Ledger accounts for authorisation and release before statements are
• Run statements on SAP prior to agreed monthly deadlines and distribute to customer

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit
• Process ‘stop supply’ instructions on SAP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

• Investigate pricing claims on SAP, print invoices and review deals on the
• Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
• Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for
• Manage stock claims (returns, damaged stock, shortage ) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant
• Ensure stock claims are tracked on SAP and that queries are finalized and cleared within 90 days.
• Manage rejected claims by providing the necessary proof or backup documents to the customer – receive confirmation of payback within 90 days.

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-
• Follow through to ensure that quality and productivity standards of work are consistently and accurately
• Support and drive the business core
• Manage colleagues and client’s expectations and communicate
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and
• Champion training and development of self and others through utilising available training
• Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.