Contract Representative (CNS) at Telkom

Core Description

To monitor the progress of maintenance projects on the existing cable network, performed by our Service Providers within the Cable Network Services of Openserve.

Job Responsibilities

OUTPUT 1

• Processed Order

SUB-OUTPUTS

• Receive order/instruction on NEDLMP
• Interpret order/instruction
• Verify technicality with requester
• Prioritize instructions
• Identify/Group activities

RANGE

• Site Book IE 195
• TBI's
• Rehabilitation program
• Orders
• Types: Jointing, Construction

OUTPUT 2

• Performed Initial Site Visit

SUB-OUTPUTS

• Determine executability of task with site visit
• Perform quantity survey (QS) on material and SP activities
• Verify network records
• Prepare bill of estimated/quantities on NedLMP
• Capture cost estimate on NedLMP
• Initiate all meetings
• Ensure SP notify residents of work activities
• Take notes of any deviations/variance orders and escalate to higher levels if necessary
• Update record (keeping files)

RANGE

• Types: Jointing, Construction
• Site Book
• IE 195
• TBI's
• Rehabilitation program

OUTPUT 3

• Coordinated Material

SUB-OUTPUTS

• Conduct preliminary quantity survey of site
• Source or handle material from RTT (Stores), material (catalogue and non-catalogue)
• Oversee deliveries and quantities
• Obtain weigh slip for scrap material
• Monitor use and storage of material
• Ensure surplus recovered material is returned to point of supply (I/E 6 and journal)

RANGE

• Catalogue, non-catalogue
• Types: Jointing, Construction, Telkom Openserve/Cable Network Services Network

OUTPUT 4

• Verified Access Network Records

SUB-OUTPUTS

• Receive and analyze report
• Collect information
• Perform investigation
• Record findings
• Submit report to role players

RANGE

• All Network Operations records from DP to Exchange
• Telkom Openserve/Cable Network Services Network

OUTPUT 5

• Monitor Project Progress

SUB-OUTPUTS

• Initiate production meeting when required.
• Ensure SP notify residents of work activities
• Monitor project on daily basis
• Document in site book
• Escalate irregularities/variations/discrepancies
• Measure work done as per schedule
• Monitor overall performance
• Submit site instruction on non-compliances
• Compile snag list
• Perform inspections on sub sections of project
• Investigate customer complaints
• Assist Contractors with decision-making and problem-solving
• Monitor reinstatements

RANGE

• Local, rates, Head Office
• Types: Jointing, Construction
• Telkom Openserve/Cable Network Services Network

OUTPUT 6

• Completed Project

SUB-OUTPUTS

• Obtain acceptance/compliance certificate
• Monitor reinstatements
• Final quality control
• Ensure SP submit completions
• Balance the job and initiate order amendments via SAP, BPM & NEDLMP
• Arrange final payment on BPM/SAP
• Ensure that all wayleaves are returned

RANGE

• Types: Local Rates, Jointing, Construction

Core Competencies

FUNCTIONAL KNOWLEDGE

• Telkom Procedures; Legal Procedures; Telkom Policies; Project Management; Financial procedures, Quantity Surveying and cost estimation

FUNCTIONAL SKILLS

• Interpersonal; Communicating; Negotiation Techniques; Problem Solving, Computer skills

ATTITUDES/LEADERSHIP COMPETENCIES

• Diplomatic; Approachable; Responsible

Education

• NQF 4: Grade 12 and relevant modular training
• OR NQF 3: Grade 10 (Int) and relevant modular training

Experience

• 3 Years relevant experience

Certifications

• Special Requirements
• Valid Drivers license
• 24 Hours availability
• After hours call out (stand by)

Physical Requirements

• Work at Heights
• Work in Confined Spaces

Key Stakeholders
Additional Information

Outputs (continued)

OUTPUT 7

• Completed Documentation

SUB-OUTPUTS

• Obtain documentation
• Update records
• Forward documents to role players
• Complete and/or submit documentation
• File documentation

RANGE

• IE 195
• Request for material
• Service provider performance evaluation
• IE 6
• IE 101
• Service Providers Invoice only local currency
• Minutes of meetings
• Site instructions
• Site Book
• Quality forms
• Inspection forms/Tools/Vehicles
• Time sheets
• Proof of delivery
• Damage reports (IE 151)
• Wayleaves
• Topographical plans
• Schematical plans
• Legislation
• Contract Law
• Specification 325 Version Q
• Standard commercial terms and conditions
• Bill of estimated quantities Methods and procedures

OUTPUT 8

• Maintained Resources

SUB-OUTPUTS

• Inspect resources of SPs
• Ensure that SPs replace and/or service their resources

RANGE

• Equipment
• Vehicles
• Tools
• Material
• Test equipment

OUTPUT 9

• Established and Maintained Relationships

SUB-OUTPUTS

• Receive and analyze request from role players (internal and external)
• Determine key role players
• Obtain information
• Maintain professional relationship
• Liaise with role players

RANGE

• Contractors/Site agent
• Internal customers within Telkom Openserve/Cable Network Services Network
• External customers
• Local/National authorities
• Property owners
• Local community