Consultant, Watchlist Alerts at Standard Bank Group

JOB DESCRIPTION

To minimise the risk of non-compliance to FICA legislation and documentation through processing and maintaining customer data accurately as received from internal customer’s by supporting the Bank’s Customer Data Governance policies. Effectively processing all BOP Card rejections, Cash Threshold Reporting (CTR) rejections and SARB exceptions which are then reported to the FIC and SARB.

To minimise the risk of non-compliance to FICA legislation and documentation through processing and maintaining customer data accurately as received from internal customer’s by supporting the Bank’s Customer Data Governance policies. Effectively processing all BOP Card rejections, Cash Threshold Reporting (CTR) rejections and SARB exceptions which are then reported to the FIC and SARB

QUALIFICATIONS

NQF level 5 qualification 

Advantage Six Sigma (White Belt)

2 - 3 Years experience in the Operations environment

• Knowledge of all systems used in Document Records and Data Management Department
• Customer Service Driven
• Interpersonal Skills
• Problem Solving/Decision making Skills
• Communication Skills

ADDITIONAL INFORMATION

Key Responsibilities

• Ensure all acceptable FICA documents are kept on file.
• Refer identified risks/opportunities and where appropriate mitigate/exploit these risks/opportunities.
• Ensure customer service levels are met and above standard.
• Maintain a cooperative supportive working relationship with other team members and business partners

Behavioural Competencies

• To be self-efficient and problem solving when carrying out daily functions.   
• Manage time effectively, efficiently and meet deadlines
• Interacting with People
• Adopting Practical Approaches
• Following Procedures