Commercial Manager - Midrand at Servest SA

Minimum Requirements

• Bachelor’s degree in business and/or marketing.
• A proven track record managing a team of people effectively and efficiently, delivering on required commercial outcomes
• At least 3 to 5 years’ experience in a similar role in a commercial environment.
• Strong commercial acumen and the ability to develop effective commercial strategies
• Strong and effective negotiation skills to establish mutually acceptable and sustainable contractual agreements.
• Effective communication and interpersonal skills to ensure all stakeholders are aligned with the business strategy, client- and commercial focus areas as well as the desired outcomes.
• Strong analytical skills and the ability to analyse market trends and customer behaviour.
• Strong leadership skills and the ability to manage, develop and motivate a team. Understanding profitability and factors influencing profitability in a business. Ability to work under pressure and to meet deadlines.
• Experience in the industry preferred.
• Ability and capability to travel between branches monthly. Own car and valid drivers license is essential.

Duties & Responsibilities

• Ensure all clients are in contract for a minimum of 12 months but ideally 36 months. ·          
• Ensure client contracts are negotiated and concluded before the expiration of the current contract period.
• Ensure the implementation of the directed price increase and pricing strategies. · Maintain and report on price increase records and reports to the RM.
• Ensure all gap opportunities are identified and followed up with proposals to our clients.
• Ensure that KAMs and DLs manage and maintain healthy and profitable client relationships.
• Ensure KAMs negotiate profitable pricing and mutually beneficial terms and conditions on all contracts and agreements.
• Ensure KAMs systematically review, analyse, and action all client contracts in line with the commercial requirements of the business.
• Ensure clients at risk are identified, reported and risk mitigation action plans are implemented and followed through to the point of continued sustainability.
• Ensure the required KAM KPDs are fulfilled monthly and ensure KPDs are properly planned and scheduled to ensure feedback to the business that is relevant, accurate and of value.
• Complete quarterly KPI reviews with direct reporting lines. · All HR related matters for all direct reporting lines.