Cloud Project Manager - Gauteng at Liquid Intelligent Technologies

Project Delivery

• Manage the assurance of Cloud project delivery through / by: -
• Ensuring effective communication at all stages of a project
• Maintaining a well document project delivery process with clear reporting requirements
• Complying with all additional delivery process and change management requirements for successful project delivery
• Provide yearly inputs for process reviews
• Produce reports to measure project delivery performance during and after completion of all projects
• Evaluating our delivery methods and implementing industry best practices adopted to ensure the highest level of customer satisfaction
• Oversee the deployment customer solutions based on best practices including migrations, cloud networking and new set-ups

Customer & Vendor Management

• Maintain accurate customer records, project documentation and technical documentation for each project
• Conduct regular customer feedback surveys and report on improvements required for all Cloud services
• Maintain a clear overview of all projects, their revenue and cost and performance to milestones, along with resource consumption 
• Maintain accurate third-party vendor documentation, including quotations, proposals, diagrams, certifications, and proof of execution
• Monitor all vendor service delivery and define reporting, escalation and remediation processes
• Maintain records for internal and external resources available for Cloud Project Delivery including internal staff, and external service providers

Internal Engagement

• Cross functional engagements, Sales support, Service Desk, Products, Bid Office & engagement with Engineering
• Training for sales, architects, customer employees and product teams
• Assist with technology selection and vendor selection for product management

Technical

• Leading the solutions architects and Cloud engineering teams to iterate through design and deployment tasks to identify dependencies and resolving design conflicts to ensure project success
• Maintaining an up-to-date skillset that translates into secure, cost-effective project delivery aligned to industry best practices

Requirements

Qualifications 

• Degree in IT, Project Management or Business-related field and Post-Graduate Essential
• Project Management Professional (PMP) or PRINCE2 Project Management Essential
• Microsoft Azure Fundamentals Essential
• Microsoft 365 Fundamentals Preferred
• Additional Microsoft or AWS Cloud-related certifications
• Industry certification e.g. ITIL, Cisco (CCNP, CCDP, and above), CECP(MEF) or similar Preferred

Experience

• Demonstrable experience delivering complex projects, ideally in an IT or managed service provider setting
• Experience in business processes and outsourced services
• Demonstrate the ability to lead complex teams, managing internal and external resources
• Experience working in a close Agile / Scrum team an advantage
• 4 years' in-depth knowledge of various IT or Telecoms technology architecture domains and convergence