Client Relations Manager at Moore South Africa

Description

• Moore Infinity Inc has a vacancy for a Client Relationship Manager.
• Like everyone else, we’re looking for a proactive, self-motivated team player.  That’s a given.  But we’re also looking for a confident all-rounder with a passion for developing business relationships.  Your high standard of ethics, integrity and values will also set you apart. 

Requirements
Main Purpose of Position: 

• Responsible for social media and marketing.
• Managing client relationships.
• Responsible for business development.

Job Specifications:

 Key Functions and Responsibilities: 

• Responsible for the company’s social media and marketing strategies.
• Building, maintaining and strengthening professional relationships with our clients.
• Managing strategies and overcoming cross functional work areas targeted to resolve issues raised by clients.
• Manages the client’s needs and service operations, which deals directly with clients and is the first point of contact.
• Develops and implements processes and procedures to improve operational efficiency.
• Identify client and industry needs and develop new service lines. 

Employee Specifications and Competencies:

•  The minimum competencies such as knowledge, skills, abilities and other characteristics that an individual must have to perform the job appropriately.  

Knowledge, Skills and Abilities:

• Punctual, reliable and dependable
• Friendly and approachable
• Effective communication skills
• Assertive and self-confident
• Ability to work under pressure
• Be flexible and have the ability to work under varying conditions
• Able to work independently
• Solid customer and interpersonal skills
• Strong knowledge of the finance and professional services industry
• Experience in business development
• Ability to collaborate with others
• Must have the ability to relate and work with diverse people from different cultures
• Strong problem-solving skills
• Negotiation skills
• Marketing and networking skills
• Social media knowledge
• Staying abreast of developments within the market
• Strong presentation skills  
   

Personal Qualities:

•      Good leadership ability
•      Set high standards in regards to quality of work
•      Strong sense of integrity
•      Good people skills
•      Dedicated and hard working
•      Strong work ethic
•      Responsible
•      Thorough and precise
•      Structured and systematic
•      Efficient
•      Self motivated
•      Honest
•      Patient
•      Professional

 Minimum level of Education/ Qualifications Required:

• Bachelors’ degree in Business/Marketing or equivalent.

Work Experience:

• Minimum 3 years’ experience as Client Relationship Manager, social media and business development