Client Architect at NTT Ltd.

What you'll be doing

Key Responsibilities:

Strategic Advisor

• Act as the Technical Strategic Advisor to key accounts as assigned.
• Help to lead the translation of customer business objectives to match industry technical standards.
• Work with customers to develop strategic milestones for their organization by partnering with their leadership team.

Trusted Partner

• Own, manage and cultivate the technical relationship with key stakeholders (CIO, CTO, CISO, etc.) developing a strong sense of partnership between NTT and the client.
• Assist the customer with eliminating their technical debt.

Technical Expert

• Provide overarching technical guidance to accounts while remaining in line with NTT and industry best practices.
• Willing to grow your technical areas of expertise while remaining relevant on best practices and their associated technologies.
• Capable of having deep-dive technical conversations with customers discussing complex topics related to their Cloud Transformation Journey.  
• Demonstrate the ability to analyze enterprise environments and articulate that analysis to audiences of varying backgrounds (technical and non-technical).
• Assist as the technical lead for Disaster Recovery planning and yearly tests.

Post Delivery Sales

• Identify opportunities for new revenue with existing accounts by collaborating with Solution Architects, Account Managers and Service Delivery Teams. 

Industry Experience:

• 7-10 yrs. experience as a Strategic/Enterprise Architect (Managed Service Provider experience preferred) or an equivalent combination of responsibilities in other roles. 

Technology experience:

• 5 yrs. experience working with Cloud Technologies (Public/Private) with a combination of design, implementation, and administration.
• 5 yrs. experience with Microsoft and/or Linux Operating Systems.
• 5 yrs. experience with Networking Technologies
• 5 yrs. experience with virtualization technologies (VMware, Zerto/SRM) 
• 5 yrs. experience with enterprise storage technologies (EMC/NetApp/Pure, etc.) 

Knowledge and Attributes:

• Solid client engagement skills coupled solid technical consulting aptitude.
• Seasoned understanding of the vendor’s products business and technology positioning.
• Ability to collaborate and communicate effectively with team members, contributing to their success
• Broad product knowledge integrated with technology understanding.
• Seasoned knowledge of cloud architecture patterns, including microservices, serverless computing, containers, and hybrid cloud deployments.
• Seasoned proficiency in cloud infrastructure technologies, such as virtual machines, storage solutions, networking, and load balancing.
• In-depth understanding of cloud security principles, including identity and access management, encryption, and compliance frameworks.
• Familiarity with IaC tools and frameworks such as Terraform, AWS CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager.
• Understanding cloud design patterns, microservices, serverless computing, containers, and hybrid cloud deployments.
• Deep knowledge such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or other providers, understanding the specific services offered by each platform, including compute, storage, databases, networking, and security.
• Understanding of cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
• Knowledge of VPNs, VPC peering, and hybrid connectivity options between on-premises and cloud environments.
• Knowledge of identity and access management (IAM), encryption, data protection, secure network configurations, and compliance frameworks such as GDPR, HIPAA, or PCI-DSS.
• Proficiency in cloud storage solutions such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
• Understanding of different database options including relational databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases (e.g., Amazon DynamoDB, Azure Cosmos DB).
• Knowledge of cloud monitoring and management tools such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring.
• Familiarity with DevOps principles and practices, including continuous integration and continuous deployment (CI/CD).
• Knowledge of integration technologies such as API gateways, messaging queues, and ETL (Extract, Transform, Load) processes Basic understanding of key vendor subscription models such as Cisco EA 3.0.

Academic Qualifications and Certifications:

• Bachelor's degree in information technology, computer science or information systems or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect or Google Cloud Certified - Professional Cloud Architect.
• SAFe Scaled Agile certification advantageous.