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  • Posted: Aug 8, 2023
    Deadline: Aug 21, 2023
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    What we do

    The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

    Civic Service:

    •  Maintaining the National Population Register (NPR)
    • Managing the birth, mar...
      Read more about this company

       

      Civic Services Supervisor - Koffiefontein  REF NO : HRMC 46/23/6a

      Requirements

      • An undergraduate qualification in Public Management / Administration / Social Sciences at NQF Level 6 recognized by SAQA + 2 years’ experience at Supervisory level is required 
      • Understanding of Departmental Legislation and Public Management Framework 
      • Sound knowledge of the Batho Pele Principles.

      Required skills and competencies: 

      • Computer literacy
      •  Analytical thinking 
      • Planning and
      • organizing 
      • Problem solving 
      • Good verbal and written communication skills 
      • Financialadministration 
      • Sound interpersonal relations. Attention to detail + Teamwork ¢ Recordand time management.

      The successful candidate will be responsible for the following specific tasks: 

      • Superviseoperations of Civic Services at local offices in accordance with the service delivery standards 
      • Monitor and supervise the effective processing of enabling documents in the local office *
      • Ensure implementation of Civic Services Policies, Strategies and Plans « Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards 
      • Ensure effective daily operation in the office 
      • Supervise and enforce the
      • implementation of Standard Operating Procedures (SOPs) within local office that adhere to the set requirements 
      • Monitor service delivery and assist staff where service levels are not being met 
      • Ensure good governance and compliance.

      Method of Application

      Applications must be -

      • sent to the correct address specified bellow on or before the closing date;
      • submitted on the New Application for Employment Form (Z.83), obtainable at www.gov.za; Applicants must fully complete part A,B,C,D,& F of the New Z83 application form. accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) and detailed duties of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible);
      • shortlisted candidates will be required to submit a copy of their ID document, a valid driver’s license), as well as the relevant highest educational qualifications, on or before the day of the interview. Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA)

      Quoting the relevant reference number, direct your application to:

      • The Department of Home Affairs Office as follows:-
      • Eastern Cape: Postal Address: Private Bag 7413, King Williams Town, 5600 Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
      • Free State: Postal Address: Postal address: P.O Box 12262 Brandhof 9324 Physical Address: 40 Victoria Street Willows Bloemfontein 9301
      • Gauteng: Postal Address: Private Bag X108, Braamfontein, 2017, Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
      • KwaZulu-Natal: Postal Address: Private Bag X 09, Pietermaritzburg 3209 Physical address: 181 Church Street, Pietermaritzburg 3209
      • Limpopo: Postal Address: Private Bag X 9517, Polokwane, 0700 Physical Address: 89 Biccard Street, Polokwane, 0699
      • Mpumalanga: Postal Address: Private Bag X11264, Nelspruit, 1200, Physical Address: 29 Bester Street, Nelspruit, 1200
      • Northern Cape: Postal Address: Private Bag X 6073, Kimberley 8300 Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
      • North West: Postal Address: Private Bag X 119, Mmabatho, 2735, Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745
      • Western Cape: Postal Address: Private Bag X 9103, Cape Town, 8000 Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

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