Chief Specialist: Community, Communications and Stakeholder Management at City of Johannesburg

Minimum Requirements: 

• Matric certificate/Grade 12; 
• Degree in Customer Relations / Marketing / Public Relations / Communication or Journalism or similar and/or relevant qualification at NQF level 7; 
• 5 - 7 years’ relevant related experience at senior practitioner level; 
• Valid driver’s license.  

Primary Function:

• Lead and manage community communications and stakeholder engagement and liaison, including the provision of high-quality and responsive information for all stakeholders. Develop approaches to engagements, collaboration and innovation that create improved value for the city / Region and its stakeholders. 
•  Key Performance Areas: 
• Render an efficient and effective stakeholder engagement management and liaison service in the designated region. 
• Perform specific tasks/activities associated with the provision of internal communications services. 
• Performs specific tasks/activities associated with the provision of external communications services. 
• Provide marketing support. 
• Perform specific tasks and activities associated with the provision of effective and efficient stakeholder management and liaison. 
• Conduct planning and development activities. 
• Optimise process for efficiency. 
• Management of assets entrusted to specialist areas. 
• Conduct governance and risk activities. 
• Monitor and report on work/projects achieve. 

 Leading Competencies: 

• Ability to function under stress; 
• Collaborative/Teamwork & Accountability; 
• Advice and guidance; Information gathering; 
• Change management; 
• Problem solving; 
• Resource management and networking skills. 
• Time management; 
• High level of confidentiality and Organisational skills.