Chief Operating Officer at FNB South Africa

Job Description

• The Chief Operations Officer is responsible for all operations activities of the business by ensuring that all operations of the bank are in total conformance to the Bank's quality system in accordance with customer and the institution's requirements
• Implementation of a Business aligned strategy to balance short term growth of Business Unit with long term sustainability of Business and Group.
• Balance short term growth of Business Unit with long term sustainability of Business and Group.
• Achievement of net profit growth for Business.
• Manage Cost to Income to increase profitability and efficiencies for the business.
• Enable enduring, rewarding relationships through the definition, creation and socialisation of the business aligned and integrated Business Unit customer (Sales and Service) delivery strategy in support of the Brand.
• Definition and communication of an aligned Business strategy to optimise efficiencies, innovation, process improvements, technology, governance, etc.
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements for the Business.
• Translate business strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Develop a deep understanding of the technical trends, commercial market, competition and trends in the business market.
• Research and identify new entrants in the relevant industries (mobile, payments, finance etc.)
• Assess opportunities and threats from these entrants.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Execute the business people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs.
• Hold direct reports in the Business accountable for the implementation of Leadership Strategy that drive behaviour towards high performance.