Call Centre Agent Fraud D at FirstRand Group

About the Job

About us

• Make a promise
• Be deeply invested
• Value our differences
• Build trust, not territory
• Have courage
• Always do the right thing
• Stay curious and you have one simple goal:
  • To improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Purpose

• Telephonic communication with client base to provide accurate product information in line with standards protocols.

Experience and Qualifications

• Minimum Qualification : Grade 12.
• Experience : 2 year’s related experience.
• Person must not be an unrehabilitated insolvent.

Additional Requirements

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
• No Referral plan is assigned to this job