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Unleashing the Power of AI: Beyond Limits Believe Resourcing harnesses the power of advanced AI technology, setting new industry standards in candidate sourcing and matching. Our proprietary AI algorithms swiftly navigate vast talent pools, pinpointing candidates with unrivaled precision. However, we understand that true recruitment excellence requires more...
About the role:
Our client is now ready to take the next step by providing call center services to their existing 100+ clients and to expand across new clients and markets. To keep up with the strong demand and growth for the coming years, our client needs a Call Centre Manager with operational expertise as well as experience working with client on-boarding and integration.
Our client is therefore looking for a Call Centre Manager who will be responsible for the Call Center Operations in their South Africa delivery Centre, working in close cooperation with CCO in the UK and closely with other internal stakeholders as well as externally with the business unit’s clients.
Responsibilities:
Requirements:
Competencies:
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