Business Transformation Coach at Nedbank

Job Purpose

• The purpose of this role is to facilitate and support the deployment and sustainability of business transformation programmes and initiatives to enable strategic business outcomes.

Job Responsibilities

• Build partnerships with leaders and help foster trust and collaboration in teams.
• Understand business objectives and support leaders in driving key business outcomes in relation to strategic intent and focus. 
• Drive the implementation of methodology and key tools to support or enable programmes or initiatives.
• Plan activities and drive execution to support overall programme or initiative deployment.
• Tailor programme-specific content in partnership with leaders where cascading information to teams is required.
• Assess programme- or project-specific performance outcomes by analysing results to draw insights.
• Assist leaders to design action plans to address gaps specific to programme outcomes.
• Assist leaders to create an environment where teams are motivated and engaged.
• Assist leaders to create an environment where teams are encouraged to share knowledge, generate ideas, and solve problems.
• Enable and support leaders to coach teams when gaps are identified during programme- or project implementation.
• Support the sustainability of programmes or initiatives and enable continuous improvement.

Formal Qualification

• Essential: Matric / Grade 12 / National Senior Certificate
• Diploma in Business Administration / Business-related Qualification
• Preferred: Leadership/Management Development Certificate / Diploma

Experience Level

• Preferred: Five years

Technical Competencies

• Change management principles proficiency
• Stakeholder management proficiency
• Project management principles proficiency
• Problem-solving proficiency
• Business and report writing skills
• Business terms and definitions proficiency
• Relevant software and systems proficiency (especially Microsoft PowerPoint, Word, Excel, Teams and SharePoint).
• Relevant regulatory knowledge
• Governance, risk and controls proficiency

Behavioural Competencies

• Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
• Interpersonal: Leadership efficacy, earning trust and influencing, managing conflict, facilitating change, building networks, leveraging collaboration and diversity, and contributing to build a high performance culture.
• Personal: Emotional intelligence, adaptability and affinity to lifelong learning.
• Nedbank values: Embracing and role modelling Nedbank’s values of integrity and respect and being people-centred, client-driven and accountable.