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  • Posted: Aug 29, 2024
    Deadline: Not specified
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    Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
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    Business System Analyst

    Requirements

    • 5+ years' experience as a business analyst
    • 2+ years Process analysis
    • Client journey mapping
    • Relevant degree
    • Experience and sound knowledge of Agile methodologies and continuous delivery models
    • IIBA membership (preferred)
    • Certified Business Analysis Professional (CBAP) certification (preferred)

    Duties & Responsibilities

    • Identifying, investigating and analyzing problems faced by business; propose documented solutions that fully address the business requirements needed to optimize the business.
    • Keeping abreast of market changes and internal system developments ensuring that all new processes align to best practices.
    • Accountable for soliciting requirements and solution design through conducting requirement session (JAD), interviews and reviewing (extracting info) existing documentation.
    • Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
    • Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
    • Critically evaluating business processes in order to establish time and cost parameters and make innovative recommendations that will positively impact the business.
    • Investigating and analyzing alternative solutions and propose the best approach to meet a business needs.
    • Developing solutions that encompass the entire system (people, process and technology).
    • Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
    • Documenting the impact and interactions of business process and requirements to support system design and development.
    • Contributing to the successful implementation of projects in order to achieve the business outcome.
    • Modelling the data requirements to support the new solution on a functional level.
    • Designing test scenarios based on system functionality.
    • Supporting integrated systems testing and review testing results.
    • Participating in quality reviews and implement corrective measures to enhance the solution.
    • Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
    • Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
    • Developing and maintaining productive working relationships with peers and organisational role players to achieve optimal cross process integration.
    • Building strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
    • Contributing to the development of business cases for proposal to decision-making bodies.

    Method of Application

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