Business Solutions Lead at RMB - Rand Merchant Bank

Are you someone who can:

• Lead the strategic analysis and redesign of key business processes to drive operational efficiency and effectiveness.
• Oversee the implementation of complex system enhancements and large-scale process improvements.
• Develop and refine comprehensive standard operating procedures (SOPs) and process flows to support strategic objectives.
• Provide expert-level troubleshooting and resolution of high-impact operational issues, coordinating with other departments as necessary.
• Lead cross-functional teams in the execution of strategic process improvement initiatives across multiple business units.
• Conduct advanced data analysis to inform decision-making and identify opportunities for transformative change.
• Monitor and evaluate the effectiveness of implemented changes, making recommendations for further optimisation.
• Present process improvement strategies and outcomes to executive leadership, securing buy-in for key initiatives.
• Ensure the continuous improvement and alignment of operational systems with business goals.
• Lead the development and delivery of advanced training programs to build organisational capabilities in process management.
• Act as a key liaison with stakeholders to align process improvement initiatives with broader business strategies.
• Ensure that all process improvements adhere to industry regulations and corporate governance standards.
• Oversee the development of comprehensive user guides, training materials, and communication plans for large-scale system changes.
• Manage large and complex process improvement projects, ensuring timely delivery and alignment with strategic objectives.
• Mentor and coach junior team members and peers, fostering a culture of continuous learning and development.
• Lead cross-functional collaboration to achieve strategic objectives.
• Drive a culture of innovation and continuous improvement within the organisation.
• Identify and mitigate risks associated with large-scale process changes.
• Set and uphold high standards of performance and operational excellence across the team.

You will be an ideal candidate if you:

• Have a Bachelor of Business Administration with Honours
• Have 6 years' experience in a Business Solutions environment

You will have access to:

• Opportunities to network and collaborate
• Challenging Work
• Opportunities to innovate