Business Development Specialist - JHB Based at Amrod

MINIMUM SKILLS AND KNOWLEDGE REQUIRED

• A bachelor’s degree in business administration, sales, or equivalent qualifications an advantage.
• Proven track record in Client relationship management in Southern Africa
• At least 3 years work experience in Sales in the Southern Africa market particularly in Zimbabwe, Zambia and Mozambique
• Adaptability to changing client needs and market conditions.

BEHAVIOURAL DIMENSIONS REQUIRED

• Relationship building
• Problem solving skills.
• Excellent communication and interpersonal skills
• Ability to analyse and interpret market data.
• Strong organisational skills and attention to details
• Ability to work independently and as part of the team.
• Customer focused with a passion for delivering exceptional service.
• Strong problem-solving skills and ability to think strategically.
• Adaptable and able to thrive in a fast-paced environment.
• Self-motivated with a proactive approach to identifying and addressing client needs.

BRIEF DESCRIPTION OF KEY PERFORMANCE AREA

• Drive the growth of our clients and potential clients through relationships.
• Provide ongoing education to clients about new features, updates, and our total solution offerings.
• Maintain regular communication with clients and monitor their spending to ensure that country targets are met.
• Address client enquiries and provide timely feedback.
• Assist clients, with internal support, in closing orders by providing necessary client support and information.
• Gather market trends and competitor activities.
• Provide insights and recommendations based on market and competitive intelligence.
• Identify potential new clients and develop strategies for onboarding these potential clients and convert potential clients to active clients.
• Lead the onboarding process for new clients, ensuring they are fully integrated and supported.
• Spend specific periods at clients' offices, focusing on training and gaining a deeper understanding of their business needs and how we can partner.
• Participate with Management in setting up strategies.
• Develop workplans with key clients.
• Provide monthly progress reports.
• Roll out Amrod initiatives.
• Travel for long periods of time to the different African regions.