Business Analyst at Old Mutual South Africa

This role determines and documents business requirements and works with design & implementation staff to design & implement solutions within constraints. The incumbent is individually accountable for achieving results through own efforts.

Role description:

• Analyses past, present and future business environment.
• Works closely with the designer, architect, developers, testers, and scrum master to design and implement the best possible automated solution within the constraints of the tools available.
• Tests systems and user acceptance and implements changes or new applications.
• Ensures all testing protocols are adhered to.
• Investigates and defines requirements for business processes. 
• Analyses business processes to determine problems, risks and opportunities for improvement. 
• Renders support and facilitates sessions for end-users, including training.
• Document requirements including process modelling, interface layouts, data flows, screen and report layouts, etc.
• General Project administration

Business Analysis

• Analyses business processes to determine problems, risks and opportunities for improvement
• Analyses past, present and future business environment.

Personal Effectiveness

• Accepts and lives the company values.
• Accountable for service delivery through own efforts.
• Collaborates effectively with others to achieve personal results.
• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
• Makes increased contributions by broadening individual skills

Solution Design & Implementation

• Works closely with the designer, architect, developers, testers, and scrum master to design and implement the best possible automated solution within the constraints of the tools available.
• Facilitates the implementation of new or enhanced processes.
• Performs system configuration.
• Owns systems, user acceptance testing and implementation of changes or new applications.

Specifications Development

• Investigates and defines requirements for business processes.
• Need a passion for data driven requirements
• Complete requirement for web and app

System Testing

• Ensures all testing protocols are adhered to.
• Tests systems and user acceptance and implements changes or new applications.

User Support

• Renders support and facilitates sessions for end-users, including training.

Requirements:

• Up to 2 - 4 years’ experience with exposure to IT
• B Degree in Information Systems
• FTI certificate is essential.
• Sound business analysis experience
• Sound project administration experience
• Strong people skills
• Exposure to prior loyalty programs will be an advantage
• Sound agile with scrum experience
• The following would be a further advantage:
• Designing wireframes using Figma
• Requirements documentation, analysis & reporting using Jira & Confluence
• Coding HTML & CSS