Business Analyst at FNB South Africa

Benefits

Discovery Employee Benefits Business Analyst About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role The Business Analyst works as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems. Translating those system requirements into functional specifications that are used by developers to craft a technical solution. Ensure High-Level testing is done against the requirements to make sure that the solution is solving the needs addressed and gathered during the analysis phase. The Business Analyst may be asked to participate in creating User Acceptance Test Scripts. The Business Analyst is a critical liaison between the Project Manager and the Technical teams and is expected to work across multiple business areas and teams to support the Group’s shared value model. Areas of responsibility may include but not limited to Planning

• Participate in high level planning sessions
• Create a requirements management plan (where required)
• Facilitate the development of a Business Case

Information Gathering

• Interview Stakeholders
• Interview Users

Requirements Gathering

• Facilitate requirements gathering sessions
• Document Business Requirements
• Walk-through the Business Requirements with the business
• Verify Requirements
• Finalise and obtain approval of Business Requirements
• Develop Requirements traceability
• Participate in requirement gathering sessions initiated for Group projects
• Review requirement specifications from peers

Functional Requirements

• Joint Application Design (JAD) sessions with technical team to create functional specifications
• Work with the business and technical teams to validate functional specifications
• Finalise and obtain approval of Functional Requirement specifications
• Create User Acceptance test scripts (where required)
• Conduct User Acceptance testing UAT session with Users (where required)
• Obtain approval of UAT conducted

Communication

• Assist with User guide documentation (where required)
• Publish release notes (where required)
• Provide regular updates to PM on BA deliverables
• Effective communication with the Technical teams

Personal Attributes and Skills

The Successful Candidate Must Demonstrate The Following Competencies

• Communication Skills: able to communicate clearly both verbally and in writing.
• Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
• Ability to communicate logically and objectively is essential components of this role.
• Attention to detail
• Very organised
• Conflict Management
• Expresses opinions, information and key points of an argument clearly.
• Probes for further information or greater understanding of a problem.
• Relates well to people at all levels.

Technical Skills:

• Project Management, SQL queries, Business Writing Skills, Presentation and Facilitation Skills
• Solution Architecture, Process Mapping, Entity Diagram mapping
• Software testing pack design, functional testing

Education and Experience

• Informatics or Other Relevant Degree
• Advanced UML course, BPMN Course, PM training or qualification
• Certificate in Business Analysis or Advanced Certificate in Business Analysis
• More than 3 years’ experience as a Business Analyst
• Testing experience essential
• Business experience & product knowledge advantageous
• Understanding of Agile methodologies (preferably Scrum) and knowledge of the full project lifecycle