Business Analyst at FNB South Africa

Role Purpose

Analyse, document and update business requirements for product processes, procedures and systems

Responsibilities

• Prevent wastage and identify process improvements to contain and reduce costs
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Compile reports that track progress and guide business to make informed decisions
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Provide subject matter expertise and thought leadership in area of expertise
• Develop new insights into situations and apply innovative solutions to make organisational improvements
• Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technological risks
• Participate in conceptualisation, design and planning of projects for product house, business unit or segment
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Develop, encourage and nurture collaborative relationships within Wesbank and/or across FRG

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Qualifications and Experience

• Minimum Qualification - Relevant Degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related
• Experience - 3 to 5 years experience in a similar environment, of which 1 to 2 years experience as a Business Analyst II