Branch Manager at Capitec Bank

Purpose Statement

• To manage the operational functioning of the branch efficiently and effectively in accordance with set standards and processes
• To execute the Business and People implementation plans in the branch in order to:
• maintain client service excellence utilising the Global One product offering
• building a healthy, high-performance team

Experience

Minimum:

• At least 2 - 3 year’s client service experience within a retail / financial services / banking environment
• 1 - 2 years’ experience in a supervisory/ team leader role within a retail / financial services / banking environment
• Experience coaching and developing team members and overseeing activities of a branch or team.

Ideal:

• 4 year supervisory/first line management experience
• Experience of building and maintaining key relationships at a management level
• Experience in an operational management role within a retail / financial services / banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• National Certificate in Banking or Similar

Qualifications (Ideal or Preferred)

• National Higher Certificate in Banking
• A relevant tertiary qualification in Similar or Commerce