Audit Manager - Quality & Independence (Virtual Role) at PricewaterhouseCoopers (PwC)

Job Description & Summary
A career in our Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
 

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Role Summary:

To support the SDC Africa Associate Director in carrying out the responsibilities and project management of the SDC’s System of Quality Management (QMSE) and Independence requirements. This includes interpretation of SDC QMSE framework, communication, training, consultations and other activities in support of compliance with the QMSE Standards and firms independence policies. The role is envisaged to be 50% QMSE responsibilities and 50% other SDC Africa responsibilities.

Qualifications / Certifications required:

• Experience in Assurance Line of Service
• Articles completed
• Managerial experience (3 years plus advantageous)

Experience required:

• Self-driven individual and a self-starter
• Tenacious and resilient
• Strategic thinking and capabilities in developing innovative solutions to problem solving
• Ability to develop strong internal relationships (strong interpersonal skills)
• Ability to influence and develop high level relationships (internal and external)
• Strong Communication and leadership skills
• Ability to work cohesively in a team/matrix environment
• Strong Project management skills
• Working in a multinational organization with diverse culture, and virtual teams.
• Managerial experience (3 years plus advantageous)

Responsibilities of role:

Key Responsibilities include the following (other duties may be assigned)

Quality Management for Service Excellence (PwC’s System of Quality Management - “QMSE”)

• Critically assess SDC Africa’s response to risks stemming from the application of global quality standards. This will include documenting the SDC’s and VFS CoE controls and monitoring procedures.
• Assist with the implementation and assess the SDC and VFS CoEs response to ISQM1 replacing ISQC1.

Quality Management Review:

• Support leadership in the run-up of the SDC quality management review and provide them with an objective view on their responses to any queries raised throughout the review.
• Assist in developing an action plan for any findings stemming from this review.
• Support global teams performing the quality management review to ensure a seamless and efficient review process.

Reporting:

• Assistance with reporting on the SDC and VFS CoE Audit Quality Indicators to the Steering Committee

Training and Communications:

• Develop and assist in the implementation of quality related projects and training based on the needs and risk of the SDC and VFS CoE.

Compliance:

• Provide support to the SDC Africa Associate Director with the review of the staff independence Quarterly Compliance submissions.

Skill sets required:

• Experience in Assurance Line of Service Essential, R&Q experience advantageous
• Technical research skills - being able to evaluate a situation broadly and to consider all aspects, including Risk Management standards and Quality standards (ISQMs).
• Highly computer literate with intermediate to advanced knowledge of Google suite.
• Intellectual curiosity - ask the questions, challenge, general skepticism
• The ability to think critically and solve complex problems efficiently and practically.
• Self-motivated and attention to detail
• Strong interpersonal and management skills reflecting ability to interact across management levels
• Analytical and solution driven
• Pro-active and committed to delivery
• Excellent time management skills

Role related attributes:

• Self-driven individual and a self-starter
• Tenacious and resilient
• Strategic thinking and capabilities in developing innovative solutions to problem solving
• Ability to develop strong internal relationships (strong interpersonal skills)
• Strong Communication and leadership skills
• Ability to work cohesively in a team/matrix environment
• Strong Project management skills
• Working in a multinational organization with diverse culture, and virtual teams.
• Managerial experience (3 years plus advantageous)

* Industry experience required:

• Experience in Assurance Line of Service Essential, R&Q experience advantageous

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred: