Audit and Assurance: Audit Delivery Center Team Lead at Deloitte

Responsibilities include:

• Managing and optimising your team’s workflow and utilisation to ensure the allocation, completion and delivery of audit package work is to a high standard and quality within an appropriate time frame.
• Ensuring your team achieve their KPIs, identifying performance gaps and, through effective use of talent standards, supporting the team to address these.
• Supporting, advising and monitoring team members in the completion and delivery of a range of audit tasks and undertaking detailed checks of their work.
• Building relationships with your Member firms and acting as the overarching point of contact for Onsite teams in relation to the completion and delivery of audit work.
• Manage and deal with any issues raised by your Onsite teams ensuring timely response and working in partnership with them to resolve.
• Pro-active day to day management of your team to include monitoring team attendance and addressing any issues, completion of return to work discussions after sickness absence, correct allocation and booking of annual leave in adherence to local procedures.
• Pro-active management and monitoring of performance and address early concerns coaching and escalating where required.
• Monitoring staff welfare and support needs and addressing any potential issues seeking support if required.
• Acting as a Team Leader and Coach for team members and collating appropriate performance related materials for formal performance reviews.
• Assist with the development, review and delivery of training to your team providing guidance and mentorship to the center.
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
• Participate in the recruitment process, interviewing potential new starters and supporting with the review of assessment center/tests as required.
• Support with the implementation of the case management system to manage the interaction between the DCs and user Member Firms.
• Be pro-active in identifying and raising risks and escalate where required.
• Support and implement changes to audit work papers as Deloitte Way Workflow progress, highlighting any areas for further improvement.
• Helping to promote the delivery center through presentations and other marketing activity for chosen South African offices.
• Deputise for and assist the Center Operations Manager as and when required.

Qualifications

• A professional accounting qualification (CA (SA) or equivalent)
• Previous auditing experience and Delivery center or shared services experience
• Excellent communication and inter-personal skills including good consultative and negotiation skills;
• Excellent relationships building skills;
• Excellent analytical and problem solving skills;
• Experience in identifying key risks, respective control strategies and ability to assess good control design;
• Strong sense of ownership accountability and drive to deliver quality outcomes;
• Ability to work independently and collaboratively, with emerging coaching and development capability;
• For internal candidates a minimum of a Strong rating in your most recent performance appraisal assessment. If external able to demonstrate achievements in last appraisal year.
• Demonstrated a commitment to developing yourself and others.