Associate Sage Intact Consultant at SynergERP (Pty) Ltd

DUTIES & RESPONSIBILITIES

• Analyse clients’ business requirements.
• Involved in the implementation and troubleshooting of various issues in relation to implementation.
• Investigate client’s problems & research solutions/implement solutions.
• Attend client sessions to assist/train clients on the system.
• Assisting with the smooth integration of business processes after go-live.
• Work as part of a team, contributing and sharing best practices, knowledge, resources, and ideas.
• Provide support to clients upon completion of the project.

EDUCATION & SKILLS

• BCom Accounting/Accounting Sciences Degree.
• ERP Consulting Experience (Advantageous)
• Relevant work experience which includes computer and customer service skills.
• Basic knowledge and understanding of MS Word & Excel.
• Experience supporting end users with general ERP systems.

ABILITIES

• Propensity to gather & apply knowledge.
• Shows initiative.
• Ability to work independently and be self-motivated.
• Meticulous, diligent, and accountable.
• Client service orientated.
• Good communication skills (both written & verbal).
• Strong administration and organisational skills.
• Analytical skills.
• Solution orientated.

WORKING CONDITIONS

• Hybrid Model.
• Travel to the client only when the need arises.
• Good internet connection at home.
• Own transport.

CONDUCT COMPETENCIES

• To perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual, and other requirements as mandated by the Alviva Code of Conduct.
• To keep up to date with the changes in applicable compliance obligations, controls and measures relevant to the role.