Analyst Tester at FNZ Group

Role Description

The role is responsible for the business and functional solution design, technical analysis of FNZ’s platform capabilities, business processes analysis, and end-to-end testing (including supporting client UAT). They will work both independently and within a client-aligned team to examine existing IT systems and business models, analyze requirements (both business and technical), and decompose these into user stories and a supporting solution design. These activities will likely include the management of stakeholders (internal and external) to ensure that solution designs meet requirements. The Analyst Tester is also required to work closely and proactively with Analyst Developers to implement quality and future-proof functionality. The Analyst Tester will need a broad knowledge of FNZ platform capabilities and a deep understanding of assigned functional areas of the FNZ platform. They will work with Solution Consultants supporting client workshops and providing input into requirements. The Analyst Tester will be involved in and demonstrate end-to-end ownership in all aspects of analysis/testing from the more technical testing approaches including test automation, database manipulation, xml injection testing, to test design, functional specification testing, and supporting UAT. There is an expectation that the Analyst Tester will learn about our application, our business, and the industry we operate in as well as the range of test tools and methodologies we use to support our business.

Specific Role Responsibilities

Analysis:

• Develop and maintain a deep knowledge of the platform functionality and business processes related to a functional area.
• Educate and prepare customers (external and internal) on core FNZ platform functionality.
• Work closely with our customers (on-site if required) to develop solutions and test these solutions to meet business and technical requirements.
• Attend customer workshops when required and input into requirements on a consultative basis.
• Work closely with Solution Consultants to understand the agreed scope of a change and design solutions that meet the customer's business and technical requirements within that defined scope.
• Understand the features that make up the solution from the end user perspective, ensuring these are documented accurately.
• Author user stories that make up the assigned feature(s) using the correct business outcome-driven syntax.
• Produce Systems artefacts as per FNZ SDLC and follow the best practices and guidelines.
• Work with Analyst Developers and Delivery/Project Managers to ensure business requirements are met and solutions are kept up to date.
• Ensure that any new business developments adhere to procedural and regulatory compliance requirements.
• Perform cross-functional collaboration to address gaps in the business and technical solution.
• Identify and document any non-functional requirements related to the functionality.
• Provide guidance and clarity to technical resources around the business requirements and user stories.
• Support the management of defects and associated root cause analysis.
• Functionally review build artefacts for the functional area assigned.
• Interact with FNZ S&S and Investment Operations functions, as required, throughout the delivery lifecycle and post-implementation.
• Have knowledge of the regulatory environment in which the analyst operates and ensure that all solutions deliver a compliant platform.

Test Design & Preparation:

• Ensure acceptance criteria for each story is defined and covers both positive and negative testing scenarios using correct BDD syntax to feed into automation tests.
• Review/analyze business requirements to ensure they are quantifiable and testable.
• Write/Produce artefacts to support testing activities such as Test Designs, Test Matrices, Test Cases, Test Procedures, Test Scripts, and Behavioural Models.

Test Execution and Defect Management:

• Perform structured and context-driven (formal/ad-hoc) system, system integration, and regression testing as required.
• Ensure the changes developed are to an acceptable standard by reviewing solutions, conducting regular functional reviews, and testing the changes end-to-end once the feature is available.
• Ensure that the user stories are delivered to the client to a high standard of quality and conduct walkthroughs of the delivered functionality with clients (as required).
• Author reusable tests and conduct end-to-end system, regression, and mis-use case testing as part of the production readiness process.
• Assist with user acceptance testing or other client support activities if required.
• Use internal defect tracking and test case management system(s) to document test cases, record defects, and record test case execution results.
• Raise, validate, and re-test defects.
• Participate in defect triage meetings as directed.

Collaboration / Communication:

• Provide regular and timely updates to the Delivery Manager on progress to plan as well as key risk and issues.
• Work with the delivery teams both internally and externally (client side).
• Ensure that delivery issues are called out appropriately and where there are process improvements that would increase efficiency they are promoted, owned, and delivered against.
• Collaborate with other Analyst Testers to share knowledge, best practices, useful technology, and opportunities for cross-project solutions.
• Maintain high standards regarding written and verbal communication to ensure that information is clearly and concisely documented and appropriately disseminated.
• Strive for excellence in adopting the FNZ Values and put the customer first, think big and make an impact, take personal accountability for meeting deadlines and delivering high-quality work, and constantly aim to maximize the value FNZ delivers to our customers.

Technology:

• Keep up to date with the latest and/or relevant technologies, tools, and methods. Identify adoption of processes, technology, and tools best suited to FNZ.
• Proactively identify technical issues (environmental, coding, and testing) that may impede test progress to enable early resolution of said technical issues.

Experience Required

Preferred Industry Knowledge:

• Experience in an analysis or testing environment.
• General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate.
• An understanding of the regulatory environment FNZ operates within.
• 3+ years of experience in technology delivery in the financial services/wealth market.

Required Knowledge & Skills:

• 1st class degree or equivalent experience
• Experience working within an analysis or testing role previously.
• Confident, and able to take initiative in a delivery-focused environment.
• Independent, self-directing, and delivery-focused working style.
• Superior analytical thinking and problem-solving.
• Intermediate computer skills essential (Microsoft Office)
• Database and SQL knowledge essential
• Excellent organizational, administration, and time management skills.
• Strong written and oral communication skills, confidence in dealing with internal and external stakeholders.

Preferred Knowledge & Skills:

• Experience with defect management tools (Jira)
• Experience using collaboration tools (Confluence, Teams)
• Experience with web services, automation, performance, and security testing tools