Analyst, KYC at Standard Bank Group

JOB DESCRIPTION

• Assess files and request additional documentation and information where required.
• Ensure that all customer queries are resolved within laid down time frames.
• Attend to KYC queries from internal and external customers sent to KYC inbox or directly.
• Communicate to internal customers (stakeholders) professionally in order to obtain outstanding documents.
• Any other KYC queries.
• Monitor and follow up on long standing queries.
• Attend to related telephone calls and queries.
• Capture information and check changes and updates ensuring compliance and minimizing risk exposure.
• Scanning and physical filing of the documents.
• Monitor and update the Client Onboarding Tracking tool on the SharePoint.

QUALIFICATIONS

• Matric (Tertiary education would be an advantage)
• Computer Literacy (Level 2 - Intermediate) and a good working knowledge of MS Suite
• 1 Year Compliance Know Your Customer Experience
• 1 Year Banking Experience
• Branch experience in KYC

ADDITIONAL INFORMATION

• Understanding of company structures in general.
• Understanding of the various types of companies.
• Analytical skill.
• Computer literate.
• Good Communication skills.
• Analysis and Judgement.
• Administration.
• Creativeness.
• Communication.