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We’re working to build the future of web hosting in South Africa. We are a web hosting company that aims to help South African website owners and businesses build, manage, and scale their online presence. We empower South African website owners and businesses to thrive online. Our platform delivers affordable web hosting solutions paired with excep...
Job Purpose
Be the first line of contact for Pro & Premier customers. Provide 3rd line technical support for tickets escalated. Resolve incidents within agreed first-time-fix parameters and escalate within the team where required, complying with SLAs and take ownership of incidents and manage through to resolution.
Duties and Responsibilities
Qualification and Experience
Key Competencies
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