Administrator: Learning & Development at DHL Supply Chain

Key Responsibilities:

Training Coordination:

• Oversee and facilitate the rollout of the CSCS Foundations Training program for all employees.
• Support the coordination and implementation of the Supervisory Academy and certified Leadership Training programs.

Project Management:

• Manage recruitment projects, acting as a liaison between learners, mentors, training providers, facilitators, and TETA to ensure successful project delivery from start to finish.

Reporting and Compliance:

• Consolidate monthly training reports and maintain accurate records for TETA ATR, Employment Equity, and B-BBEE Skills Development scorecard reporting.
• Ensure precise training records are maintained, updated frequently, and accurately reflect both paper and IT systems.

Communication and Support:

• Facilitate communication with DCs and Site HR to ensure all training is recorded, submitted on time, and all relevant documentation is appropriately filed.
• Manage the registration and support for Learnerships, Interns, and Graduates, assisting nominated employees throughout their qualifications or programs.

Skills Development and Employment Equity Facilitation:

• Act as a secondary Skills Development Facilitator and National Equity Committee Secretary, ensuring compliance with the Act and supporting communication, reporting, and filing.
• Assist with B-BBEE compliance, coordinating the completion and submission of the annual ATR and WSP, and managing TETA-related discretionary grant projects.

Administrative Support:

• Handle administrative tasks such as requesting purchase orders, following up on supplier invoices, and coordinating training logistics, including booking rooms, arranging catering, and managing equipment needs.
• Provide ongoing support for the full range of training activities, both internal and external, and assist in onboarding relevant training providers and suppliers.

Qualifications & Requirements:

• Diploma or university degree, or equivalent professional qualifications.
• Certified Skills Development Facilitator or OD-ETDP qualification.
• 4-5 years of experience in an HR administrative role.
• In-depth knowledge of Skills Development, Employment Equity, B-BBEE, and related administration.
• Strong integrity in handling confidential and sensitive organizational information.
• Excellent interpersonal and team collaboration skills.
• Proficiency in MS Word, Excel, PowerPoint, and strong English communication skills (both verbal and written).
• Ability to work independently in a deadline-driven environment with a strong commitment to accuracy and professionalism.
• Customer management experience across various levels, with strong organizational and project management skills.
• Problem-solving abilities, flexibility in planning, and some experience in communication/marketing.

Competencies & Skills:

• Represent the company with professionalism and integrity.
• Demonstrate excellent interpersonal and relationship-building skills.
• Ability to work under pressure and meet customer expectations.
• Maintain a positive work ethic with strong written and verbal communication skills.
• Possess a good understanding of quality, security, and operational knowledge in service delivery.
• Accurately follow instructions and respond to customers in a courteous and professional manner.