Admin Messenger: KZN at Lancet Laboratories.

Job Summary: 

• Provide a messenger and general administrative support function to a laboratory/ site.   

Minimum Criteria Required: 

• Grade 12 or relevant NQF level 4 qualification   Experience: 0-1 Yrs Relevant Working Experience   

Relevant Job Knowledge: 

• Computer literate
• Laboratory standards operating procedures and processes
• Organisational policy procedures

Key Performance Areas: 

• Performs hospitals rounds, deliver reports and collect samples for processing in accordance with relevant standard operating procedures to facilitate work flow.Takes telephonic messages to ensure operational standards and company image are maintained.
• Delivers stock to wards and doctors rooms to ensure the availability of required materials at all times.
• Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
• Ensures basic housekeeping in own working area according to set standard operating procedures.
• Represents the organisation by applying the principles of customer care in the medical pathology field and interacts with medical professionally and ethically with patients, clients, doctors and other hospital staff.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
• Apply health and safety good practice in accordance with relevant legislation and standard operating procedures.
• Responsible for adhering to Lancet uniform protocols as set standard operating procedures.

Competencies:

• Ability to work in a pressured environment
• Adherence to company dress code
• Attention To Detail
• Communication
• Customer Orientation
• Telephone etiquette
• Ability to handle sensitive and confidential information