Admin Associate- Bayside Mall (Blaauwberg) at HomeChoice Holdings Limited

Description

• The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

What you will love doing in this role

• Enhancing the customers interaction through a positive sales & service experience
• Provide excellent product and process knowledge                                                                               
• Store visual merchandising & housekeeping                                                                   
• Manage the goods returned & store administration
• Manage catalogue stock management
• Daily store stock management duties
• Manage day to day administration & reporting                                                                                                                                                                        
• General housekeeping                                                                                 
• Manage the customer journey account opening and order processing
• New Business activations

Requirements
What you’ll need to do this role

• A completed grade 12/Matric/NQFL 3/ NQFL 4
• 1 year + retail stores experience
• 1 year + administration experience

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Pplay as a team
• Be helpful
• Be inclusive
• Find the fun